I haven't even taken my car to get serviced yet. This review is for their customer service! I was looking at Facebook page and it had a live chat tab. I hit that because frankly I'm not a telephone talker. My Jeep threw an oil sensor code this morning. Checked oil, it was fine. Drove to Airpark Dodge where we originally purchased car. The service man treated me like I didn't know anything, was not sympathetic to my situation and told me he couldn't even think about repairing sensor until Friday. I drove up from Tucson helping my sister with childcare and I needed to drive back Friday night. So while chatting with Chapman, very helpful. Not 10 min later I get a call from Dave who said he could get me in this afternoon and have car ready by tomorrow. Threw in a rental so I could take my nephew to school in the morning. This Yelp review could never express my gratitude for helping me out Chapman!
Got my Jeep back today...and they washed it! My Jeep was ready at 9 am but due to communication glitch, I didn't pick it up until 3 pm. That's the only negative but I'm happy to have car back and I can drive back to Tucson without worrying about a catastrophic engine failure :) Thank you Dave and all the people at Chapman who serviced my Jeep. Definitely will get my business when I am in town