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http://www.openvoc.eu/poi#funnyReviews
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  • It has now been 3 weeks since I have been to this place. It took one week for a manager to even contact me after all of the hostesses did not give him the information to contact me. The manager assured me a great second chance which I have not received. I have tried contacting the manager 3 times since and have never heard back from him. All of the staff I have spoke to has told me they will tell him to contact me, yet 3 weeks have gone by with no contact. It's sad to see a business not treat their customers the way they should be treated. It's sad to see a manager not take pride in a restaurant and reach out to the customers who are trying to point out the flaws so that they can become better. Instead of taking it as a learning experience they choose to ignore it and pretend they are doing a good job. Disappointed to say the least. Initial review: This unfortunately was the worst experience I've had in a long time. I took my bf here on a surprise anniversary date and I left EMBARRASSED AND DISAPPOINTED beyond what I imagined. When I have come before it was great but now I won't ever recommend it to anyone. When I called to make my reservation I asked to have the couches outside and she said yes. When I got there they put us on the opposite side of the restaurant to where we can't even see the lake. When I asked if we could move she said we were full. Our waitress took over 10 minutes just to bring us water after that. Then we finally ordered and it seemed like forever until we got our food. My order asked for no tomatoes which I didn't think was that hard to ask for, but guess what they put, tomatoes and I'm allergic. So picking around it was a haste and my bf burger was so spicy he had to pick off everything on it just to finish it. She didn't come over to ask if we needed anything during and he was without water with his spicy burger. While I was eating my meal my chicken was ice cold while my chips were hot and it was literally disgusting. While Emily checked on every other table around us, she only came to us twice during or meal while she went to everyone else about 5 times. When we left I wrote a note to send to the manager and expected a call. I was absolutely embarrassed to haven picked a place that I thought would be a nice surprise. If there could be less than one star I would choose it and if you decide to come here just prepare for bad service all around. Honestly choose somepl
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