Had I known this was one of those D&D's attached to a gas station, I would have avoided it. That didn't come up in the app so I ordered. I love the Dunkin' Donuts app and use it regularly. I'm not sure how I hit "ready to pick up" more than five minutes before I arrived to a completely empty drive thru and still had to wait for my coffee to be made around 7pm. I do this at the downtown location every morning and have no problems even when they are slam packed.
The app has a great feature where you can save your favorite drink and just reorder it. I did that. I did not get my favorite drink. I got it's ugly step brother. Instead of sugar I certainly got sweetener of some sort, the coffee was watered down, and there was hardly any flavoring added. Then I got to watch the employee bare hand wipe his face then man-handle my lid. I removed the lid, drank half the coffee then dumped the rest.
This locale is definitely not a good representation of the Dunkin' Donuts brand. Avoid.