My sons phone and tablet stopped working about two weeks apart. We brought both items into this location. The lady who took our name and greeted us was very friendly. Chris waited on us and he was informative and very accommodating. We were back in again tonight and Chris waited on us again. He is friendly and knowledgeable. So nice to have a location that is so efficient, organized and friendly. We are not missing the California locations which were always disorganized and unfriendly. Keep up the great customer service!!