Food quality is terrible. The most appropriate adjective that I can think of is institutional, at best. It reminds me of food you might get at a hospital cafeteria. Service was okay, but the manager spent half an hour at our table apologizing for the restaurant's decline due to inept corporate management.
We used to come here regularly the first couple years after the restaurant opened. Back then the food was tasty, creative and good value. Now it serves the type of food you might expect from a division of a very large corporation, CARA Operations, best known for providing food to the airlines.
Hey CARA, maybe it's time for a new corporate executive chef, because your current one hasn't given your kitchen staff much to work with. Poor quality ingredients, unimaginative recipes and over-priced.