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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2018-01-10 00:00:00 (xsd:dateTime)
itemReviewed	Bank of America
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	Last month I went in the bank and paid my November and December mortgage as well as the late fee for November. I was told always good to have only one more payment left on my mortgage. Last week I get a statement from B of A saying I still owe money's for the past payments. I had been adamant that I was paying the full amount as shown on the statement when I was in last month and the tellers had agreed the balance was zero. So I went in on Friday with the letter and my payment receipts and no one could figure it out. woman by the name of Megan said she would look into it I had waited over a half hour and had to leave. I was told they would call me with details. They did call but left no details just told me to call back since then I have called 12 to 15 if not 20 times always to hear that there is no one available to take the call. So today I went in and waited a while. Found out Megan is not there. Could not leave a message I complained about no one being able to respond to my phone calls. A young Hispanic gentleman just said yes it's just busy here yet when I was speaking to him two or three of his colleagues were an empty cubes/ not speaking with anyone. he simply told me to come back from mother time to speak with Megan did not seem to want to be bothered with my concern. I cannot believe the complete lack of customer service. over the years I have had repeated disappointments with this bank I would never voluntarily do business there except to finish up my mortgage. I would never recommend this to anyone. I consider them an absolute disgrace and I have been nothing but disappointed!!!!!
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Wolf

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