I couldn't have any more praise for Michael who works at this location. I've had some not so fabulous experiences at this location and on 2 occasions, Michael has made good on them. Although my vehicle can probably use a little extra dry time and often has water dripping off the back, I continue to support this place with my fast pass membership because let's face it - good customer service is hard to find. Oh, and if Michael sees you pass through the wash and sees that water is dripping, he runs over with a cloth and dries to your satisfaction. I've been there when he's not working and it's not the same experience. All in all, it's convenient, a pretty good wash and great customer service.