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  • This location has beyond the worst customer service I have ever experienced. The manager Jeff was extremely uncourteous when we brought our service dog in. The first thing he said was dogs are not welcome here pointed and then paused while serving a client and said unless it's service. There was no greeting. The greeting was us being rudely attacked when my dog was wearing a vest. I respect the rules of service dogs in Arizona but personally felt discriminated because I look extremely young and unknowledgeable where I can and cannot bring my service dog. It was extremely disruptive to the client he was also servicing as he stopped to yell across the room that we could not bring him in without having any clue that he was service. I have dined at many locations and I've never had an assumption or been yelled at for bringing my dog who has a harness saying service dog on it. It was extremely disrespectful. When I put my dog in the car with my acquaintance I went back into approach Jeff and ask him if he understood the rules of arizonas service dogs he said he did and that I shouldn't bring him in there. He was extremely sarcastic and narcissistic and because of that I will never return to that location even though it is 10 extra minutes from my house. Kyrene and chandler should either a get a new manager who doesn't discriminate against service animals and is actually enthusiastic about his job... or research the laws in Arizona about service animals. I will continue to complain until Jeff does not have his job as he was extremely disrespectful to the customers in the dining area and an embarrassment to someone who has a service dog to cope with pain.
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