My wife hads gone to this doctor a few times in the past. She has a few days off and needs to get in to see a doctor . She called another doctor only because it is closer and had good reviews dermatology Academic . So rude they answer the phone can you hold . Then they come back and drilled you as if its inconvenient that you want to come see them. Name, address so on like a check box list no manners and rude tone. My wife felt so awful she is scared she could have cancer and these people who she has not evwn seen yet made her feel horrible only mking an appointment . She called summerlin dermatology so different the person answered had a nice tone extremely polite. Unfortunately they don't have appointments avaliable . She did tell my wife to try back over the next few days to see if she can be seen in case someone does not show up. My wife said she felt that this lady cared and wanted to help even though she did not even know what my wife was coming in for . Makes you think why the other place has appointments so soon .