I'm new here so I don't have much to share on my experience long term but I've been twice since joining and have had good experiences. Both doctors I worked with were great. We met with Dr. Jeremy today, he felt down to earth and honest and didn't try to sell me on anything (THATS IMPORTANT). I like to feel like I'm there for my dogs health and not like I'm shopping for dog products. The place is clean, support staff is friendly, and the doctor was thorough in addressing my concerns. We are happy for now, hoping to stay happy here for all her needs! Nothing above and beyond yet to report-will update as I continue here!