I have have been going to Bosa off and on since they opened. Have a bad experience and stop for a while. Then I tell myself " It's right down the street why not " then disappointment again.
1. Went in on a Fri at 630AM for their special curler donuts, that they ONLY do on Fri. Sure enough nothing was prepared. Was informed it would take another 30 min to finish the donuts. Noticeable very, very, very irritated I ordered 2 other donuts instead. Was planning on a dozen, but had to settle for what they had. Well staff made sure to charge me a credit card fee due to my purchase being under $ 5.00. When you don't have what you advertise, you might want to waive the .50 fee. Or you will really piss off that customer. Common sense.
2. Customer service is horrible. See #1.
3. When I get home I have never received the correct dozen donuts I ordered. I don't understand it ???? I'm perplexed ??? I don't think it's anything personal. I just never get the correct dozen. They close the box, I pay and go home. Surprise.
The donuts are OK nothing great and not bad they are donuts. They are convenient and close, but I must remember to pass on Bosa Donuts.