I am a little late posting this, but felt I had to do a review because of the amazing customer service I received at this store on New Year's Eve 2015 from Jamaal Arnold. I had just arrived to AZ from MI with my new Google phone, which turned out to be a lemon and returned to Amazon. Jamaal did everything he could to help me get the phone working. I was so impressed with his kindness, knowledge, determination and professionalism. Based on my experience, I highly recommend this Verizon store. Thanks again to Jamaal.