Had an appt, owner called to say she wanted to go on vacation and wanted me to come early (with only 3 hours notice) even though I booked my appt 2 weeks in advance. I told her I would do what I could but I work 40 mins away. Left work an hour early to accommodate her, text her as she requested, drove the 40 mins and she was gone. She wouldn't take anyone's call, even the employees. Terrible way to run a business, terrible customer service.