The most inefficient wait list system and the most inefficient staff at a fast paced environment/restaurant.
They wait list people and tell them 1.5-2hr wait, and that they will call when table is ready. When I walked inside it was not even busy, many empty tables but not being seated, cleaned or was being cleaned very slowly. A lot of time being wasted on the phone calling ppl back and waiting for them (or only part of the party) to come back to the restaurant instead of seating people who are already there with the full party and was wait listed as well. Ppl come back after 1.5 hours and there is still at least another hour wait...ridiculous. And hostess is easily side tracked, and only took half my number down for the wait list and walked away and attended to other people..