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  • I went to Kierland Mall in hopes to dine at Ocean Club, only to find a 1 hour 50 minute wait, next stop North, who had a 45 minute wait. By chance I walked over to Zinc where I was seated immediately! I should have know there was a reason and I found out very soon. Although the place was half empty, the manager insisted our party of 2 sit at a tiny table that was soon over- crowded with just a bread basket and a bottle of wine. Where were they going to put the food? Well after they spilled a glass of wine on the both of us while trying to set down our appetizer, I got up and moved us to one of the larger empty tables. The bus staff (who was excellent) help us gracefully make the move. The manager (Ben) however, still tried to hassle us even though the place was now even emptier than when we first arrived. In spite of all this, our barely-existent waiter took our order after I had to send for him twice. He was not helpful at all in explaining any dishes, and could not make any recommendations when asked for suggestions. He was very bothered by the whole process and seemed more interested in talking to his manager between ever course. I continually had to keep asking for him to keep the dinier moving. When the check came, I caught two mistakes, he over-charged us for a bottle of wine I didn't order and added an appetizer that was supposed to be for someone elses bill. The prices are high enough, there is no need to pad the bill, but double-check it for sure. The food was outstanding! The best short ribs I've ever eaten and I order it everywhere I can. Too bad the dining experience ruined the night. Obviously, the word must be out. High prices, very dim lights (always makes me suspicious about what they are trying to hide) and horrible service explains why there is always a table available. Do yourself a favor, wait the hour elsewhere, it will be better than ruining your night.
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