| rev:text
| - Guilty as charged. Despite that flawed reflection that tells me I'm close to perfection in my personal beliefs, I'm guilty of stereotyping. For some unknown reason I had it in my head that these companies that fixed our abused cell phones were the underbelly of society-seriously, I have no idea where I came up with that but boy was I wrong.
I have dueling, let's call them "vintage" IPhone 5s's. One personal, one work issued. Because they fit together in my back pocket, I'm loathed to replace one without the other. I dropped the personal one (yellow case) two years ago and put a nice crack in it. It wasn't horrible so I've been using it. Well earlier this week I tried to sentence it to death. Made the mistake of texting while going down stairs, tripped, tossed the phone since I needed to grab the hand rail and the phone, and while I'm prone to exaggeration, flew 20 feet in the air and landed with a crash on the landing below. No amount of praying was going to soften the blow of when I picked it up and saw my handiwork. It was a masterpiece (but amazingly still worked). Decision time, replace both phones or fix this screen?
UbreakIfix is conveniently located close to work in Desert Ridge. I stopped in to see what my options were and had my stereotyping shattered. This was not the underbelly of retail after all. It was an incredibly beautiful retail space much like you would experience at Verizon. Ok, there must be a little creatine behind the desk, some starved-for-sun techie who would disdain my very existence for having such an old phone and for interrupting his meaningful, life changing gaming session. See? I told you I was guilty.
Nope. What I got was Chelsea. A ray of sunshine, the kind of retail clerk with a servants heart songs should be written about and statues erected. She was terrific. So helpful, so kind, clearly experienced in what she was doing. She was confident without being egotistical. I'm sure she's had some great training, she said she can pretty much fix anything with an on-off button on it-and I believe her!
The repair took less than an hour-she fixed my phone before I finished my lunch at Majerles across the parking lot. I know this because she was kind enough to personally text me that they phone was ready. Workman ship was perfect, its so great to have my vintage 5s perfect again :).
For what its work, Chelsea also works at the Happy Valley location-she rocks, as does this company. Easiest five star decision today!
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