I had no clue what West Elm was until last week. I wanted a get a really 'poofy' comforter and Vanessa recommended this place. We showed up right at The District and I thought to myself, "thats a cool building!... and it looks kinda expensive.."
...and it was!
But the stuff here is really cool. West Elm looks like place built on nice things for your bed room. Similar to Pottery Barn, and not as modern as CB2. I'd imagine soccer moms hit up this place after Williams & Sonoma. But all of their furniture, and home goods look unique and are pretty high quality.
Looking around at the bedding, I was kinda amused by the $100+ pillows, the displays looked great but were made up of hundreds of dollars worth of bedding. The staff was nice, I expected them to be pretentious but the lady helping us was great and found exactly what I was looking for. In the end I got my comforter, it was what I wanted though cost more than I thought. I do believe you get what you pay and West Elm satisfied my quest for the poofy comforter.