This is the 3rd worst cupcake store I've ever been to and trust me, I've been to my fair share of them.
The staff was okay. They weren't very knowledgeable but they were friendly enough. Not very personable, just a quick hello and thanks were exchanged.
The cupcakes are just over $4 with tax for standard size. At least in other places, it's for the large cupcakes but for a good cupcake, I don't mind paying the price. Except here. Is it too late to get my money back??
I got the salted caramel and I'm thoroughly disappointed. I've spent my life with pastries and this was a huge let down for the reputation they have. The frosting was the worst. It tasted and felt like nothing but shortening. It's supposed to be buttercream, not shorteningcream. There was no real flavor to it either. I understand using shortening in moderation with butter but this was all shortening. The only flavor I got out of it was from the drizzled salted caramel on top. The cake was okay at best. They had little tiny bits of random salted caramel in the cake that provided the flavor but otherwise, it was a plain cake. Nothing special. I expected the whole cake to have a caramel taste to it too.
I should probably try another one but after that, I'm not expecting any other frosting to be better. I think I'll save my money and try another place. There are plenty of others, that's for sure!