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  • My experience with this company was very poor to say the least. As a first time home renter they taught me several lessons. Everything in the beginning was smooth they answered questions, phone calls and texts messages quickly and professionally. two months after I moved in a faulty substandard cabinet in the laundry area collapsed damaging both my washer and dryer, my property! I attempted to contact my "property manager" several times by phone and text to report what happened and received absolutely no reply. A few months later the roof started leaking badly, Once again i attempted to contact my "property manager" even sent photos of the leak and once again no reply from anyone at all. I then decided to move because they do not care about either my living conditions or my property. After giving my required 30 day notice all of a sudden I started receiving calls and texts from AZ elite properties and all they cared about was scheduling new tenants to come look at the house. I complied with all of their request as usual. It just so happen to rain on a day they had new tenants looking at the house and the roof was leaking. Within two days they had the roof fixed even though I had lived with the leak for six months. Over the course of a year I did not hang anything on the walls nor did I paint anything the house was exactly as it was when I moved in. I paid for the house to be cleaned (even though I had paid a non refundable cleaning fee) when I moved out and even gave the keys back two days early. They then waited the full 14 days to send me my deposit back and when I received it it was $145 short for "yard clean up"! The back yard at this property was "completely" bare un finished no grass no trees no bushes nothing! Had they advised me of a problem I would have corrected it right away. Once again after no reply from anyone at all from AZ elite properties I will chalk this up as a learning experience, for me its not about the money if $145 is worth a bad reputation then so be it. I tell everyone I know about my experiences with this company, very unprofessional!
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