What convinced me to come here was not a good review, but the bad one by Hye J. The owner responded to that feedback in a classy manner without kowtowing to the grump. So I called him, told him what I had (mostly 45s) and what I wanted: a straight transfer without enhancement, because I wanted to audibly hear the quality of some records before I put them on eBay. I got what I wanted and at a good price. He even worried a little bit about the sound quality, but I didn't hear anything that alarmed me. I appreciated that he cared enough to mention it though.
I was happy enough to bring him back a second batch.