The soup was average, the customer service was terrible.
Today I went to Soup Nutsy for the second time and ordered a small soup - Butternut Squash and Apple.
When I went to pay, the cashier told me to choose two sides. I responded that I only wanted a small soup. The cashier told me the policy was that I had to have a meal - a soup with two sides. I explained that I wanted a soup, not a meal. He kept telling me to choose two sides since it was their policy to only sell meals and not soup alone. He said I would be charged for a meal even if I didn't want one.
I ended up paying $7.90 including tax for a cup of soup, around 250 ml. Imagine if a deli forced its customers to pick a a soup and salad when they tried to buy a sandwich or if you were forced to buy fries and a drink with your burger.
The attitude of the cashier was a complete turn-off.