It has been probably two years since I have reviewed on Yelp. But this one I could not let go!! I am writing this while waiting for our friends meals to arrive.
Excited about the reviews at this location and opportunity for different type of food.
On arrival, restaurant was only half full. We stood at entrance for over 5 minutes without being greeted. Finally one waitress told us to select a table anywhere. A few more minutes to get menus. Something similar to another review.
We were told by first waitress that our waitress would be with us. And that she was new.
Waitress came. She was very nice. She made great efforts. We ordered.... THEN everything went downhill.
My girlfriend and my order arrived. But our friends order did not. Were told the other orders would be out soon. NOTHING.
New waitress came out and apologized. Said she put everything in together. Did not know what happened? She would look into it. Came back 15 minutes later. Said she must have not entered it in computer correctly. Our friends orders have been moved to the top of list. Said our friends will be comp'd dessert. NOTHING.
We watch many orders come out to other tables. Still NOTHING.
15 minutes go by. Older waitress came out. Mom of our new waitress. Said she does not know what went wrong. Everything was entered correctly.
My girlfriend and I have finished our meals. Our plates are cleared. FINALLY our friends order arrives.
My girlfriend, being much more tactful than myself inquires about comping our friends meals. Points out that our entire table dinning experience has been ruined. She says she will check with owner.
Waitress comes back. Said they will not comp meals. Offered them free dessert.
Food was ok. Tried to wait initially when first meals came out. So by time I started my meal it was cold and less than desirable.
HINT. Good service is part of the dining experience!! Not bringing out meals together made the experience horrible. Our experience was a huge FAIL!! There is no incentive for me to want to come back!!
If you have two hours to kill you might get lucky. But I won't come.