We had gone to one of their TENT EVENT sales to find a reliable family car. On the phone,k they said they would work with people who had less than perfect credit. After 4 long hours of back and forths, we finally got into a 2012 Nissan Versa and took it home. 2 weeks later we get a phone call saying our loan had not been funded and we need to bring the car back. I asked them why it took them 2 weeks to figure this out when I was out on the road with their car??? I also told them this was our ONLY car and I had no way of getting back to Mesa. Finance Manager James Donovan said he would give the financing til Monday and that if it came down to bringing it back he would have someone take me home. Sure enough Monday came around and they wanted their car back. I had given them EVERY shred of paper they asked for. Fine. I drove to the dealership to give the car back. Sat in the lobby for 20 minutes and then was told my check was ready. CHECK??? Jamed told me I was getting my CASH back. I told them I was supposed to be getting cash. A bald headed guy comes whipping around the corner and gets right up in my face and screams, "Take your damn check, Bitch!" (Sorry about the cussing here...) I was shocked.....embarassed...mortified. I asked where my ride home was so I could leave only to be told I was no longer their "problem". As I left the lot, I had 2 other salsepeople antagonizing me by yelling horrible things at me about my situation. I ended up walking 18 miles home in the AZ heat. I, too, was told at the tent event that if they could not get me financed I would get $500 cash and was also promised gas cards that have never come.
The check they gave me was for DEPOSIT ONLY and not cashable.
EMPTY PROMISES and TOTAL REGRET. Never again will I go here, even if I have all the cash in the world.
I have never been able to find someone who will listen to the crap that happened. No one will return calls. My only consolation is that smart people read Yelp....