We went to visit Clever Koi for the first time this Saturday. We were sat on the patio and although it was a bit chilly it was nice that they had heaters. Our bill came out to about 160.00 which we wouldn't have minded had the service been good. Our waitress ( can't remember the name but she had red hair) was super friendly and probably the only reason this place is getting 2 stars. She was knowledgeable and looked like she was not supported by any staff. My friend ordered a Jack and Coke and it it came out as a different drink. It took about 20 minutes for him to get a simple drink. We had a more complicated drink and we got ours pretty fast. We ordered pork belly buns and chicken & waffles and my husband said his chicken and waffles were cold when it came out.
Our food took almost two hours to come out!!!! The waitress explained several times that the kitchen was backed up. While we waited the two hours, the outside heaters went out so we were waiting out in the cold for our food. Which the waitress ended up getting fixed on her own while her other tables awaited. I ordered a spicy seafood soup which was good but I am not sure if it was so good because I was so hungry. This place probably would be better if they had more support both front and back of the house.