Nice facility, nice receptionist and i liked their ready made orthotics. Then when you get to back office, its different. Dr not very helpful gives little advice and no real help in the case of plantar fasciitis. I was interested in custom orthotics which i have had before, he just told me they are too expensive for me but that he would have someone check my insurance and let me know. I explained that i could pay for them and he said no, they ate around $335. Guess what Dr. I can still pay for them. The staff never got back to me about my insurance. I have called twice and it has been several months. Waste of my time! Please check your patients insurance and contact them as you say you will.