Terrible service. Went in with kids as we were in the neighbourhood and ordered to go. While waiting for our order my 3 yr old needed to use the bathrm. Asked the man behind the counter and he said no bathrm service and then proceeded to talk to someone out of view. That person I presumed came to the counter apologized and said the bathroom is for staff only and that the supervisor is here so they cannot allow use of the bathrm not even to paying customers and that I could go a few doors down to ask Subway.
I was absolutely shocked and horrified. I said "really you cannot allow a 3 yr old to use the bathrm?" They repeated the answer "no". I didn't bother to contest as I didn't know how long my son could hold it in, we high tailed over to Subway and had to buy a sandwich for permission to use their bathrm. Needless to say I was not impressed with their mediocre food laden with salt and terrible service. They can clearly see I had 4 young children with me and not a flinch of human decency displayed to us, paying customers. I can understand their fear of non customers trashing the place but seriously it was ridiculous. Not impressed with their lack of better judgement definitely not coming back.