I started a free 14-day trial because it was conveniently located and I hadn't been able to look into the details on using the gym on campus. I cancelled during my 14-day trial period but they still ended up charging me for the next month and initially told me I could keep the key FOB (which is apparently not true if you just do the trial). I informed them of the problem and returned my key FOB. They did credit my account back after about two weeks. Overall, although the gym was not the best choice for me, the equipment set is fairly good and there are plenty of locations to choose from.