Maybe because I'm Asian, but I was not surprised by the surroundings. It's typical for a place that charges ?20 an hour. C'mon, if you want ambience then go to the big fancier spas that charge $100 for 50 mins and then charge 18% automatically for a tip. These are just honest, hardworking (and friendly) people. Don't be too worried about the language barrier cuz THEY know what they are doing. Just lie back and enjoy. I will agree with the person that bought a groupon (as I did) for $28 for a 90 minute reflexology. It clearly states Tea, fruit and snacks but was never offered any either. I didn't care because it didn't state face, head and body massage included either and I got those. It also included a detox foot bath that supposedly draws nasty stuff from your liver, etc. I don't know if it really works or not BUT the water WAS black afterwards. I had Fanfan. She's a tiny thing. I don't know how she did it but she WALKED on my back and it felt good. I just don't understand how 85 lbs (?) on my back didn't feel like what I thought 85 lbs would feel like. Don't hesitate to try this establishment and don't forget to leave a decent tip. $5 in my opinion (as one person before me did) just doesn't cut for someone that gave you an hour of pure bliss.