Staff at front desk are awesome.. Love that it's so close to home especially since my work schedule means I'm there at 4:45 to work out. Major issue is cardio theater equipment-specifically the ellipticals need to be fixed or replaced. Brought this up with manager thru email a month ago and still nothing fixed. If I can't check my heart rate on elliptical programs then programs turn to manual mode. Not the point of doing cardio and trying to burn calories tp lose weight