I am your average male and therefore do not have a lot of experience dealing with jewelry stores. I came in to get a ring re sized that I was gifted by a relative. The staff was extremely friendly and knowledgeable, the man working even showed me a special soviet emblem that was stamped into my ring (seen with microscope). Long story short i was told that re sizing the ring risked having this stamp cut off. A week later when i came to pick it up, they informed me that they were able to re size it as well as preserve the emblem and uniqueness of the ring.