About: http://data.yelp.com/Review/id/lTyUMAP3pSqpGO3JmH40tg

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About: http://data.yelp.com/Review/id/lTyUMAP3pSqpGO3JmH40tg Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2009-12-23 00:00:00 (xsd:dateTime)
itemReviewed	BMW North Scottsdale
http://www.openvoc.eu/poi#funnyReviews	6 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	18 (xsd:int)
rev:text	Do not take your car in for service here! They will not only rob you but they will smile while doing it. Decided to include my experiences after I saw the incredulous overall 4 star rating for this place. (Yes a car salesman will do whatever it takes to make a sale regardless or where you're at ,ie, there is no difference between a salesman at a BMW dealership or one at a subprime used car lot like drivetime. They are not your buddy and let's face it they are not "caring individuals" as another reviewer commented. why would they care?) First incident: they gave me the hard sell on an extended warranty contract as I was told that my brakes were very close to needing replacement. worried about the notoriety of problems on older vehicles i bought one. a bargain at $3500+ especially when replacing brakes would easily be more than that right? well after naively buying the "contract" for my used car i checked back awhile later on the status of my brakes and of course they looked fine. huh? didn't you tell me that the brakes were at 70% or so? so i sat down with them and asked them to look at all of my history and in fact, there was no record from my previous visits that they needed to be replaced. wow. very shady. no record. no recourse. and as i am walking out you mention that you would appreciate a 5 star service rating? (btw, my brakes lasted another 1.5-2 yrs since then) Incident #2: made appointment for something else and apparently they weren't aware that it was supposed to be covered. go figure. had to go thru the hassle of pulling out and reading thru the fine print. and again they smile and say that i'll be receiving a survey and they would appreciate a perfect rating? finally, upon checking out and receiving the receipt and work records saw that 1 of the receptionists actually had the stupidity to type in her feelings in the comment section. excerpts included 'customer said that ....was covered. don't think so. whatever.' and that's why you are sitting in that chair and will probably be doing so for the rest of your life. Overall, aside from the ridiculous labor charges (hourly equivalent to attorneys) the whole place needs to get a lesson in conscious business and social responsibility. Had the final straw after my last service visit here and they will never see another penny from me nor will they ever get any referrals from me. Oh and do you think i'll buy a car there? whatever btw, have never been offered limo service nor never seen a massage therapist as 2 reviewers have mentioned. you won't even get a bmw loaner but they'll drive you to a rental car shop and if they're feeling generous bump you up from economy up 1 level at no charge.
http://www.openvoc.eu/poi#coolReviews	3 (xsd:int)
rev:reviewer	Jan

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