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  • Charles Larsen has to be one of the most knowledgeable providers I've encountered in a long time! I came in because I ruptured my ear drum and felt like I had the flu. I was miserable and in a ton of pain. The front desk woman Kim was such a kind, sweet person and did everything she could to expedite my check in process and get me back to see the provider as soon as possible. I barely waited 10min which is almost unheard of at an urgent care when wait times are usually a minimum of 45 min! Terry the office manager was extremely helpful, empathetic and you could see he was hands on in every facet of the clinic helping out wherever he could with the office staff and patients. When I saw Mr. Larsen he was beyond helpful! He truly went above and beyond by educating me about my symptoms, how to prevent this in the future and even gave me handouts for information on sinusitis, ear infections, things to do to help with my symptoms and a lot of other materials that I was able to reference back to if I forgot something. He was empathetic, intelligent, courteous and I couldn't say enough wonderful things about the entire clinic!! Every staff member and provider here is fantastic!
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