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  • NOT GOOD experience.... Went here for the first time because my nail salone was closed for a day. Found it overcrowded with equipment and chairs being squashed together, counted at least 20 employees, many sitting around doing nothing except talking and laughing. My nail tech ANSWERED HER CELLPHONE in the middle of my gel manicure that was listed as $25. I was charged $2 extra for using my debit card instead of paying in cash, something that I did NOT see a sign posted about, nor was it disclosed BEFORE my treatment started. My nail tech did not engage or initate any type of conversation so I attempted to talk to her at least three times, all I got were short sentences, she spoke English well enough to direct customers coming in the door though. My entire 60 minute treatment was in mostly silence. There was a gathering of at least five female employees to the front counter who then proceeded to cut up fresh fruit and mix up various types of "dip" and stand there while eating and chatting loudly. Then, I decided to have an eyebrow wax...my first ever in my 30's, I normally do my own eyebrows. My nail tech was qualified to do the waxing and I told her it was my first time and I was nervous and why. She led me to the "back" room to have it done privately, and as she entered the room, another employee was ASLEEP on the CUSTOMER bed/bench where waxing is done. She immediately closed the door, said "oops, not in there I guess" and kind of laughed about it, then led me to a large chair at the very front of the place in front of all the other customers. Not relaxing at all. Wow... There were floor areas that were "repaired" with silver "duct" tape... With 20 or so employees and enough places for that many to work, plus the extra non-disclosed fees, they can't afford to fix the flooring????
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