We had a not so great experience on Mother's Day brunch and due to what occurred we will never return. First the food was not that great for the $25 that we spent for each person. I've had better. I'm willing to look past the food if the service and atmosphere are good but this was not the case. The service started out ok but became somewhat interesting......
My father who is 65 years old went outside of the gated patio to smoke a cigarette, even though we were on the patio he thought it was the right thing to do since there were no obvious designated smoking areas. As my father attempted to come back in he was spoken to in a unprofessional manner by the woman working the front register. (They were having everyone check in and pay one by one) She started to shout at him and insisted that he pay AGAIN!! He explained to her we had already paid and ate and even offered to walk her over to our table to see where we were sitting. She said "No, but the next time you go outside you need to tell me!"
My father witnessed ""others" come back in the gated area who were not spoken to in the manner he was. It was kind of the way your mother would talk to you, you know like a child. He is 65 years old, we are hard working people and NO ONE in our party was trying to get a free meal, trust me the food is not that great at all. We even made reservations! Next time they should do a stamp or ticket system to avoid this type of incident. This may not sound like a big deal to others but to me customer service is very important.