I've been holding off reviewing this place because I wanted to give them a chance but enough is enough. This place used to be amazing, but has since gone downhill.
- Don't bother asking for gel nails. Everything they use is acrylic. Gel is an actual GEL not a powder. If you ask for GEL and they pull out the plastic tips to apply with a powder you are getting acrylic. So that's a rip off
- Seriously don't bother booking an appointment. I have seen them answer the phone and repeat the customers name and never write it down. I have sat in the chair as a walk in and people come in with appointments and I'll be out faster.
- Their prices randomly change. My friend has also been going to ISpa since it opened and she gets her acrylic fill with shellac for years. Price hasn't changed on the board but they randomly tried to charge her a larger amount.
For the above reasons I will no longer be going to ISpa for my nails. It's sad because this place used to be great.