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  • I will never set foot back in this store!! i have never received such horrible customer service in my life. I took in my husband battery for them to test it. I had a few questions because I don't know shit about car batteries. Well this woman had sarcastic comments, rolled her eyes at me, and started talking about me to another employee who in turn rolled her eyes. I'm sorry I didn't know what "platinum, gold, or silver" ment. It's your job to help people and answer questions. I very calmly called this woman out about her behavior and her response was; " I always act like this." I should point out this woman was easily 40 years old not a teenager!! Sears might want to consider the disposition of the people they hire. So, thank you lady, because of you I will never go to Sears again and will tell everyone about what a huge bitch you are!!
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