2.5 stars actually.
I come here a few times a month only because my mom likes to come here after I take her for a speed walk in the mall. The bagels are just ok. The prices are alright. The booths are comfy and coffee fresh most of the time. I like that there is a dark roast that truly is bold in flavor- consistently. The staff is never the same every time we visit, which means a high turnover rate. There are always lots of employees, but the only person busting their patooty is the person at the register that:
#1 - takes your order and is your cashier.
#2 - (thank goodness) puts on gloves and prepares your bagel for toasting ( by the way, for the years I have been coming here the toaster never works right.. it either under toasts the bagel or burns it to a crisp.. there is no in between) and then plates any baked goods and said bagel.
#3 - makes your espresso drink or smoothie.
The egg sandwiches are ok, about the same as McDonalds.
The oatmeal has only tasted fresh on one occasion. The topping includes pecans, so if you or a loved one has a nut allergy: BEWARE.
The oatmeal without the huge serving of brown sugar dumped on top is probably the healthiest thing on the menu for breakfast.
Enjoy.