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| - Ah! Arizona Restaurant Week! A chance to try restaurants we never have before and get a taste of what they have to offer! My husband and I were excited about going to Donovans; a restaurant we had heard a lot about....great word of mouth!
My husband made the comment that restaurants were going to use this opportunity in one of two ways: Either to look at it as a chance to showcase their best or a chance to make money and serve low cost, sub-par food. Sadly, Donovan's chose the latter.
Our reservation was for 7:15. Upon arrival the place was packed..standing room only at the hostess station! We were told they were 'running behind a bit' and so we elbowed our way to the bar and ordered drinks. In about 15 minutes, the hostess came and found us (OK, that's fine, I don't mind a 15 minute wait for a reservation) She showed us to a small table near the back close to the wait station. OK, fine, not the best seat in the house, but still OK. When we asked for the 'special menu' as we were told to do so by the website, she placed it on the table and handed us the regular menu and wine list. OK, I get it, they would rather have us order off the other menu. Undaunted, we shared the special menu and made our decisions. We both decided to start with the house chop salad: in a word, horrible. Store bagged lettuce, carrots and red cabbage with bland Italian dressing that was in the same league as Wishbone. My entree fared better: the fillet medallions were tasty, but the side of mashed potatoes was bland and just OK....and the 2 baby carrots for veggies was pretty much just plate 'dressing.' However, my husband got a rib eye steak that was a flat as a pancake and just about as juicy. Terrible. For dessert the only real choice was creme brulee (as the other choices were a scoop of ice cream or a scoop of sherbet...come on!) We did see pieces of strawberry cheesecake and some kind of fudge cake on other tables. Why couldn't they just give us a smaller piece of that?
But even worse than the food was the service. As soon as our waiter discovered we were not going to order an $80 bottle of wine or a $60 seafood appetizer, he disappeared into thin air. At one point we actually had to flag down a busboy to order another round of drinks!
At the end of this debacle, I stopped in the ladies room before heading home....and low and behold...no toilet tissue in ANY of the stalls! Did I discretely whisper this to the hostess upon leaving? Heck no! She probably wouldn't have cared!
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