Waited 10 minutes for menu and water. Didn't help it was 100 degrees outside. Anytime the server was at our table, he never looked at us once. He was always looking around at passerby's. Took our wine list away before we even looked at it, then asked if we wanted drinks. I politely told him he took our drink menu away so we never had a chance to look at it. It was very obvious he would be very quick to get an attitude in any situation. Plus, it was Mother's day and it wasn't a very pleasant customer experience. But customer service is huge and they easily failed at that. The food was not very good. Caprese salad was just "ok" and the calamari was HORRIBLE!!! Bland and overly chewy. No flavor. No one thanked us for dining or wished happy mothers day as we walked out. Not a very pleasant experience. We DEFINITELY won't be returning. Their name shouldn't be Luna Rossa.....it should be Luna Grossa.