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  • I originally went to the Carmax in Gastonia which was near my house. They didn't have alot of selection of Honda cars that I wanted. I had also made arrangements to meet with a sales associate on Tuesday and when I showed up at Carmax GASTONIA they told me that Curtis the sales associate was not there even though we had talked last week and set up an appointment to meet that day. I complained to the sales supervisor and he had someone to help me but the guy was more like a rookie and didn't really know how to sale cars. I know they are smaller but the customer service should have been better. If Curtis knew he was not going to be there on Tuesday his day off then he should of called me to reschedule for another day. I never heard back from Curtis even though I called him to find out about what happened with our appointment. I decided to drive across town from Gastonia to Independence blvd in Charlotte NC to find a better car and I did.. I spoke with Eric At Carmax Dealership on Independence blvd and he was friendly and gave me a test drive. I traded in my old Honda accord for a new Honda accord EX. I had a wonderful experience and got the car I liked. The business office at Carmax was wonderful and faxed all paperwork to my credit union.
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