This location is a very good one! I have been here numerous times and have had great experiences here overall. They are usually pretty busy, but that's a good indication. Despite the usually busy place, the servers stay on top of everything and are attentive. If you ask, they will provide French fries while you wait for your order. They ensure drinks are topped off and they pay attention to small but important details I care about. The servers will check on the tables during the meal to ensure everything is going well. I always see management walking around and making efforts to ensure everything is satisfactory to customers. This is the type of service that makes me a return customer time after time. I am part of the "rewards" club, so every 10th burger or meal is free. It's a cool perk, but optional. A visit here could add up a little on price, but you're getting a delicious quality gourmet burger, so it's ok with me.