I have been dining at Shisler's for over a year new and enjoy their sandwiches and deli selection for lunch. There is heavy traffic during lunch hours, as many people are taking out, so often the orders are incorrect.
The store have an interesting variety of snacks, candy, wine and Amish baked goods. I like that they have a sampling section for things like "wasabi peanuts" and "trail mix."
My company always orders our coprorate Christmas gifts from there for our clients, and they always turn out wonderfully. We also ordered a beautiful gift basket for a silent auction that was filled with delicious goodies and was presented and wrapped beautifully.
One of the best parts about Shisler's is the Ben Heggy's candy selection. Be sure to call ahead to ask if the milk chocolate covered peanuts are in stock - it is their most popular candy item and they are often out of them.
The service is average; the employees are nice enough, but often seem distracted and superior customer service is not one of their priorities.
I would give Shisler's in Copley between 3 and 3.5 stars.