I went here looking for a random brass part to close off an ice maker line on a fridge. I really had no clue what the hell I was doing. I went and asked a billion questions to one of the reps. He didn't get frustrated or annoyed. He was really informative about the different types of lines and connectors. He found exactly what we needed.
My two year old also loved walking around and looking at the random stuff in the store. It wasn't like going to a Lowes. It had more of a family feel.