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| - DO NOT BUY THE LIVING SOCIAL FOR THIS RESTAURANT!
The short story. Service was AWFUL, the living social that I paid $27 for was valued at $53, but only got us $30 of food and 2 glasses of dubious wine, food was decent but not what I expected for such high ratings (after having had awesome Ethiopian food in other cities). Want more details, read below...
I was VERY excited about trying out this restaurant. I love Ethiopian food and have been looking for a great experience here in Charlotte. After reading all of the rave reviews on Yelp, my husband and I purchased the Living Social deal, expecting a somewhat sketchy environment, but awesome food and service. We knew from the reviews that the atmosphere would not be incredible.
Our service was AWFUL (even though it was not crowded):
- our waiter, a middle aged gentleman in glasses, barely spoke to us (I wonder if there was a lack of English)
- we had NO refills on our glasses of water
- despite being OBVIOUSLY pregnant, he still insisted on dropping off 2 glasses of honeywine
- the honeywine came out of plastic bottles and wasn't listed on the menu (homemade without a permit?)
- our waiter NEVER asked us how our food was
- when we needed a pen to fill out info for the Living Social voucher, he proceeded to help out the drunk behind us and two other couples before retreating behind the bar with his back turned to us (my husband had to go up to the bar to retrieve a pen)
- our waiter waited on EVERY other table and the random drunk guy that sat behind us WAY more than he ever bothered to pay attention to us. Truthfully, as an Asian minority, it almost felt like racism/discrimination, but it wasn't overt.
As far as our Living Social, our deal read that we could expect 2 glasses of honey wine, an appetizer, one meat or veggie combo, and one veggie combo for $27, valued at $53. Our waiter indicated that we could get one appetizer and ONE combo. When you look at the menu, there are appetizers around $7, veggie courses around $10, meat courses around $13, and combo courses on the far right listed at $23. So based on the waiter, our $27 Living Social could buy us a $7 appetizer + a $23 combo + 2 glasses of wine (that I doubt costed $10 a piece). We will be filing a complaint with Living Social momentarily.
So why 2 stars? The food was decent. Better than the other Ethiopian I've had in Charlotte. Decent injera, pretty good doro wot and doro tibbs as well. The beef sambosas were good, nicely spiced, but the beef overcooked and chewy. I also wonder if maybe you go on a different day, you get a different waiter with a different experience. Yelp has always steered us in a great direction, so I'm surprised at how awful our experience was.
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