I tried calling in while driving, was on hold for 20 min and no one ever picked up. I walked in an asked if the phones were down they said no they just weren't answering because they were short staffed. None of the menu screens were on so I had to search for the last menu to order because the paper ones were missing. There were maybe 3 tables of people in the restaurant so being too busy was not an excuse. As I finally was able to order two of the three tables were asking for refunds because the food was cold or of poor quality. I asked for the manager and all he could tell me was sorry they were just behind. I canceled my order and decided to go somewhere else. There is 45 min of my life I won't ever get back.