Very friendly staff & the game itself (the cod3) was a blast! The clues were fluid and probably the best we had experienced thus far (this was our 3rd time although at different locations). However, we were missing a prop piece which delayed our time significantly! We wasted probably 3-4 minutes searching for a prop that wasn't in the room. As a result, we didn't escape in time...the game host said if we had the correct props we would have escaped!
We were literally on the last puzzle and we would have escaped. So that was super frustrating...the manager did apologize and offered us a 50% off coupon for our next game, however we were on vacation so couldn't come back another day. That was a little disappointing because we felt like they should have offered us another game for free that night; it was THEIR error that caused us to not escape not ours. Anyway we would definitely do another game through Escapology, we were just disappointed this time because they didn't take more responsibility.