This review is particularly targeted towards Laura, as she gives WONDERFUL facials. We've had some good and bad experiences with various technicians through the years, but Laura has never disappointed. She goes above and beyond, including a pretty thorough neck massage. Whenever I get this one mask that really tingles (I can't remember the name of it at the moment), she gives a great body massage in attempts to take your mind off the discomfort. She's very personable, knowledgeable, and passionate about what she does. She's helped me with my skin issues more than any dermatologist ever has. In fact, whenever I'm home from school on breaks, I'm always willing to make the hour commute to Sewickley Spa. Case in point: if you're in the market for a facial, be sure to get Laura. You won't regret it!