It was my first time going to this salon yesterday. The first thing I noticed was how good the place smelled lol. It didn't smell like chemicals or anything. It smelled very sweet and the scent even lingered on my clothes and hair after I finished :) I didn't have an appointment, but I was so glad they weren't busy so they were able to seat me right away. The receptionist was friendly. I did have to wait a few minutes before someone actually doing work on my nails and getting started, but the receptionist kept me company during the wait and even showed me other pretty cool options that were chrome. I had previously told her that I wanted just the silver chrome, but after seeing the other ones she showed me, I decided with an aquamarine chrome. It's so pretty! Jimmy did them. He was very nice. He made conversation and was very friendly. I love how my nails turned out. A new receptionist rang me up once I was done. She had made a mistake with removing the chip too soon so another lady (I believe the owner or manager of the place) tried it again and she mentioned that it might've charged me twice. She said to come back if it did and she will give a refund. Overall a good experience at this place!