Do yourself a favor and pass on this place - you will skip the OUTRAGEOUS travel bill and aggravation of an agent who simply wants your money without putting much effort in at all. Connie was the agent helping us. My husband and I wanted a tropical vacation, all inclusive, adults only resort. We wanted a place where someone would get you drinks or a clean towel while on the beach or at the pool - didn't exist. We were told our drinks were included, which some were...if you drink bottom shelf - yuck! We were never told that regular and premium alcohol cost extra. Connie told my husband she had been to this resort 3 or 4 times and recommended for us. Trusting her judgement and recommendation we booked our trip to Club Med Turkoise in Turks and Caicos. We were VERY unhappy upon arriving to see that everything is outdoors. The first room we were in did not have air. After complaining about it we were moved to another room with mediocre working air. Connie also failed to tell us that their one and only restaurant (a buffet style) did not have air - nor did the area to eat in or the entertainment "theater"...because it is outside also. We spoke to several others while we were there and the subject of cost came up. It seems the agent made quite a profit off of us. As of the moment, Connie has yet to follow up with my husband since returning. A few who were return visitors recommended Beaches resort (they allow children). Save alot of money and do the bookings yourself.