I've been going here every two weeks for a few years now. I've never had a bad experience with anyone in the salon. They're always great with time for appointments and even walk ins are not a bad wait time. Very accommodating for whatever occasion I need my nails done for. Annie, Kevin and Ms. Van have turned this place around and created such a wonderful place making it so welcoming. I will always recommend Pro Nails to anyone! My best suggestion is to call for an appointment and if you can't make it on time call back to reschedule. Like a doctors office, you can't be late to an appointment and expect to be seen right away. Annie has always been reasonable and always knows just what I need in my nails to make me feel good. Anytime I need a new color change Annie ( and the rest of the salon) has such artistic talent she knows what is trending and what's in for the season the day or even that week! She's very good at what she does. Much love for Pro Nails.